FAQs
We offer scheduled delivery, allowing you to choose your preferred delivery date and time slot within the next 7 days, including today. Our available delivery slots are:
4:00 PM - 8:00 PM
8:00 PM - 12:00 AM
You can select any available time slot when placing your order.
Unfortunately, once your order is confirmed, the delivery date and time cannot be changed. However, if you have special requests, please contact us as soon as possible, and we will do our best to assist you.
Yes, we offer open box delivery. This means you can inspect the product before accepting it. If the product is damaged or defective, we will accept a return immediately and arrange for a replacement or refund.
If the product is in good condition, you can return it at the time of delivery, and we will process the return immediately.
Yes, some products may be marked as non-returnable. Please check the product details before placing your order to ensure it is eligible for return. Non-returnable products cannot be returned, exchanged, or refunded unless they are defective or damaged.
Once your order is dispatched, you will receive an email or SMS with tracking information. You can use this to track the status of your delivery.
We accept various secure payment methods, including credit/debit cards, online payment services, and others. You can choose your preferred payment method during checkout.
If you receive a damaged or defective product, please contact us immediately. We offer open box delivery, so you can check the condition of the product before accepting it. If damaged, we will arrange a return and replacement or issue a refund.
Yes, you can choose from the available time slots when placing your order. Our delivery slots are flexible to fit your schedule, and you can select a time that suits you within the available range.
